The Parking Customer Services Line will operate at the reduced hours of Monday – Friday, 8am – 4pm until Monday 16 September 2024 due to technical issues. We apologise for any inconvenience this may cause.
Penalty Charge Notices (PCNs)
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How to pay your penalty charge notice, also known as a parking ticket, and what you'll need with you to do it. Your PCN reference will start with either 'BZ' or 'BU'.
Pay your PCN online
You will need your PCN reference number and vehicle registration number.
When making your payment online, make sure that you only press the payment button once and do not refresh your browser while the payment is processing.
If your PCN reference does not start with the letters BU or BZ, it wasn’t issued by us, and you will need to contact the correct authority to submit a challenge or to make a payment.