Please be advised that there are intermittent IT issues at the Registration Offices at Woodlands. As a result, appointments may be delayed today. We sincerely apologise for the inconvenience caused. Our team is working to rectify the issue as soon as possible. Thank you for your patience and understanding.
Report flooding and drain problems
Guide Navigation
Skip Guide NavigationFlooding on public highways, gullies or drains
A highway gully or drain is a drainage pit usually covered by an open metal grating at the edge of the road. Its purpose is to drain rainwater from the highway into the sewerage system.
Blocked drains
If a drain appears to be blocked after heavy rain, give it some time for the water to drain away before reporting it. If it is blocked after a while, then you can report it.
If you report a blocked drain, defects that are hazardous or serious will be prioritised. Hazardous defects will be repaired within 24 hours and serious defects will be repaired within 7 days.
Hazardous defects in drains
If a blocked drain or gully has flooded the public highway, we aim to clear it within 24 hours of your report to us. If a drain cover is damaged or missing, we鈥檒l make it safe within 24 hours of your report.
Other drain defects
We aim to repair other defects that are not serious or hazardous within 28 working days. We don鈥檛 have the resources to repair every defect within that timescale, so we prioritise the more serious and potentially dangerous defects.
Use our form to report flooding on public highways, gullies and drains. To use the form, you need to be signed in to your 香港赛马会 council My Account. If you don鈥檛 have one, you can .
If you've made a report previously you can